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Trainline Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerChange tickets
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI can't additional facts as I don't have a ticket number to show here
- Fact that first booking
Wont deal with delay compensation claims over phone directs me to process below that is not working for me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTrain delays mean Strasbourg to Paris link from Munich missed
User's recommendation: Don’t bother.
Change 1st class ticket problem
User's recommendation: Check the restrictions of the fare before paying.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWebsite not working for months
Resolved: To change my ticket for later date
Company fixed the issue and I have been provided with full refund.
The impossibility of renewing my Senior Railcard.
I am left without Senior Railcard, which as a pensioner is a big blow to my finances
- Dead ends
- Flawed system
- No explanation for failure of process
Trying to change my ticket
User's recommendation: Debatable.
Companies Similar to Trainline
Trying to change my ticket
Good customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefund
My query was dealt with and my ticket refunded. Very Happy
User's recommendation: It's always worth sending a polite email.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerReally we can not rate it , it was so terrible that we had to stay in a tiny corner with bikes and people sitting on the floor the train continued to be late and we were not able to sit in our seats
- Late
- Tooooooo crowded no masks no seats
We were overcharged and had the most terrible experience
- Way too crowded people had no room bikes on train
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTrain was cancelled today i want refund
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